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Rule impacts all agents by requiring the airlines to collect a passenger's full name, date of birth and gender. If this information is not provided, a boarding pass cannot be printed.
Despite an unstable and perilous marketplace, travel agents must reach out to their markets, invest in their future and aggressively promote their services, ASTA reports.
ASTA says agents should be alert to anti-discrimination laws.
ASTA is advising travel agents to protect clients during the current liquidity crisis and recommends vetting travel suppliers while keeping aware of slow supplier payments.
The win is the latest in a series of victories for ASTA’s defense of travel agents on the state level.
ASTA has issued an advisory to its members, urging caution when reviewing the overtime compensation due employees.
Economic stakes are high as new rules take effect.

Contributing Editor George Dooley has been reporting on the controversial Illinois-based YTB International, which is currently the focus of a pending legal action by the state of California's attorney general. The attorney general alleges that YTB has made deceptive claims to consumers. The ...

While sales, cash flow, commissions and client services are the justifiable focus of home-based agents and host agencies, the future of both may depend on how questions of professional ethics and standards are answered. This holds true especially in the face of the proliferating multilevel ...
Results of our online poll show clear division among agents.