After reading a Washington Post column that condemned the recent Senate hearings on travel and tourism, ASTA CEO William Maloney quickly responded with a letter to the editor.
Emphasize to your clients that in this turbulent era, they have the unusual opportunity of visiting some very nice places that are anything but affordable when the economy is stronger.
Ruthanne Terrero tracks what the public is saying about travel agents on Twitter.
Ruthann Terrero reflects on how the nascent green movement began in the '70s before being recently resurrected, and what role the travel industry can play.
Planes will be late, weather will be bad, a flu bug may strike. However, there are plenty of scenarios that you can totally control and it’s vital that you do so.
Here's to facing 2009 smarter than ever.
The first and last impressions your clients have of your business will have a huge impact on whether you get their return business.
Use suppliers you can trust; advise that clients don't stand out in the crowd.
As winter comes upon us, the largest gathering of travel professionals in the world is heading to Las Vegas for Travel Week.
Rather than engage in deep discounting, travel agents and suppliers should engage in one-to-one marketing behavior and provide value-added amenities to an existing product.
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